Melissa Kim

San Francisco Bay Area

linkedin.com/in/melissa-kim-3b833466

WORK EXPERIENCE

San Jose Dance Theatre — Front Desk Administrator

January 2026 – Present

• Greet and check in students and parents, ensuring a welcoming experience

• Handle email correspondence, student and event registration, tuition

• Serve as liaison between students, teachers, and board members

• Manage student accounts and daily operations using Google Suite and Amilia

Milpitas Food Pantry — Operations and Logistics Associate

August 2024 – Present

• Receive and organize incoming donations of food, housewares, and clothing

• Maintain backstock rotation to ensure items are distributed before expiration

• Prepare customized food carts for clients based on household size

Target

November 2024 – September 2025

Ulta Specialist (May - September 2025)

• Delivered exceptional customer service in a fast-paced retail environment

• Balanced floor stocking and merchandising while prioritizing guest needs

• Ensured clear shift-to-shift communication and task handoff with team members

Human Resources Specialist (February - May 2025)

• Onboarded new employees and processed separations

• Assisted staff with applications, training, and equipment setup

• Managed scheduling using Target's in-house software

Guest Services & Fulfillment (Nov - Feb 2025)

• Supported guest services, fulfillment, merchandising, and Drive-Up operations

Santa Clara Ballet School — Administrative Assistant / Office Manager

February 2016 – July 2021

• Managed office communications, parental concerns, and complex scheduling

• Ran email marketing campaigns and maintained lists via Mailchimp and social media

• Maintained student database and managed accounts receivable, including invoices and payments

• Coordinated all school events, auditions, and live performances, including vendors and online activities

• Served as primary contact for incoming students and families, communicating fees, tuition, and policies

• Maintained and updated the school website per design guidelines

VOLUNTEER

Isadora Duncan Dance Awards (the Izzies) — Committee Member

August 2024 – Present

Nominations Committee Chair & Web Administrator (August 2025 – Present)

• Lead and facilitate monthly nominations committee meetings

• Manage and mentor committee members, delegating tasks such as monthly summary presentations

• Maintain viewing and nomination records via Google Forms and Sheets

• Coordinate with publicity and production committees to prepare for the awards ceremony

• Manage all Izzies email and website accounts; distribute access to committee members and chairs

Nominations Committee Member & Web Administrator (August 2024 – July 2025)

• Built and managed viewing/nomination records via Google Forms and Sheets; presented monthly summaries

• Coordinated with the publicity committee to prepare the publicity release about the nominations

• Managed email and website accounts and distributed access to committee members

Santa Clara Ballet Association — Board of Directors

February 2016 – Present

• Presented annually at Santa Clara City Cultural Commission meetings to secure funding

• Designed registration materials and ran marketing campaigns for auditions

• Oversaw all audition and rehearsal operations

• Managed volunteer and staff scheduling with clear team communication

• Directed front-of-house operations during live events, including ticket sales, boutique, and concessions

• Trained and guided volunteers and staff to uphold organizational standards

EDUCATION

College of Southern Nevada Associate of Science (AS) with Honors — Mechanical Technology

CERTIFICATION

Google Project Management — Coursera | Google, August 2022 Credential ID X85M43XJFLS4